Lash Me Now: Frequently Asked Questions (FAQ)

General Questions

What is Lash Me Now?

Lash Me Now is a premier luxury lash and brow salon located in Charlotte, NC, specializing in eyelash extensions, keratin lash lifts, brow laminations, and lash care products. We prioritize lash health, beauty, and longevity with expert services and high-quality products.

Where is Lash Me Now located?

We are conveniently located at 222 East Tremont Avenue, Charlotte, NC. Our salon is easily accessible and offers a relaxing experience for all lash and brow services.

How can I book an appointment?

You can book an appointment online through our booking page or call us directly at (704)449-7340. We recommend booking in advance as our appointments fill up quickly.

What are your hours of operation?

We operate Tuesday to Saturday with varying hours. Special holiday hours will be announced through emails and on social media pages.

Eyelash Extension Services

What types of lash extensions do you offer?

Lash Me Now offers:

• Classic Lashes: A natural, mascara-like enhancement.

• Hybrid Lashes: A mix of classic and volume for a fuller look.

• Volume Lashes: Ultra-lightweight fans for a dramatic, full appearance.

• Wispy Lashes: Spiked, textured sets for a trendy look.

How long do eyelash extensions last?

Eyelash extensions last between 4-7 weeks, depending on your natural lash cycle and aftercare routine. Regular lash fills every 3 weeks will help maintain fullness.

Do eyelash extensions damage my natural lashes?

No, when applied correctly by our expert lash artists, extensions do not damage natural lashes. We use high-quality adhesives and ensure correct application to maintain lash health.

Can I wear mascara with eyelash extensions?

It is not recommended to wear mascara with lash extensions, especially waterproof formulas, as they can weaken the adhesive and cause premature fallout.

How should I prepare for my lash extension appointment?

• Arrive with clean, makeup-free face and eyes.

• Avoid using oil-based products around your eyes.

• Remove contact lenses before your appointment.

• Plan for 2 to 2.5 hours for a full set application.

What is the aftercare for lash extensions?

• Do not wet your lashes for 24 hours after application.

• Avoid oil-based cleansers, makeup, and skincare near the eyes.

• Brush your lashes daily with a clean spoolie.

• Use Lash Me Now Lash Cleansing Foam to keep lashes clean and healthy.

Lash Lift & Brow Lamination

What is a keratin lash lift?

A keratin lash lift is a natural lash-enhancing treatment that lifts, curls, and tints your lashes for a long-lasting, mascara-free look. The results last 6-8 weeks with proper care.

Is brow lamination the same as microblading?

No, brow lamination restructures and sets brow hairs in place, creating a fuller, fluffier look without permanent tattooing like microblading.

How long does brow lamination last?

Brow lamination lasts between 4-6 weeks and is best maintained with proper brow care and moisturizing.

Lash Care Products

What is the Lash Me Now Eyelash Serum?

The Lash Me Now Eyelash Serum is a powerful growth formula that strengthens, thickens, and lengthens natural lashes over time. It’s safe for use with lash extensions and contains nourishing ingredients to support lash health. 

How do I use the eyelash serum?

Apply the serum once daily along the lash line on clean, dry skin. Allow it to dry before applying makeup or skincare.

Can I use the Lash Me Now Eyelash Serum with lash extensions?

Yes! Our serum is lash-extension safe and helps keep your natural lashes strong and healthy while wearing extensions.

What is included in the Lash Me Now Lash Box?

The Lash Me Now Lash Essentials Care Box includes:

• Lash Me Now Eyelash Serum

• Lash Cleansing Foam

• Eye Makeup Remover Sponges

• Lash Cleansing Brushes

• Lash Spoolies

• Mini Lash Fan This kit contains everything needed for optimal lash and extension care.

Booking, Policies, & Payments

What is your cancellation policy?

We require 24-hour notice for cancellations or rescheduling. Late cancellations and no-shows may incur a fee.

Do you offer refunds on services?

Due to the nature of our services, we do not offer refunds. However, we are committed to ensuring client satisfaction. If you experience any issues, please contact us within 48 hours of your appointment.

What payment methods do you accept?

We accept credit/debit cards, cash, and online payments. Tips are appreciated in cash or via Venmo.

Do you offer loyalty rewards or referral discounts?

Yes! Our Lash Me Now Rewards Program offers points for referrals, bookings, and product purchases, redeemable for discounts on future services.

Do you offer gift cards?

Yes, we offer Lash Me Now gift cards, perfect for any occasion! Purchase them online or in-store.

Contact & Social Media

How can I contact Lash Me Now?

You can reach us by:

• Phone: (704)449-7340

• Email: lashmenow@gmail.com

• Social Media: Follow us on Instagram (@LashMeNow) and Facebook (@LashMeNowBeauty) for updates, promotions, and lash care tips!

For more information, visit our website at lashmenow.com and experience the best in lash care today!